Returns, Refunds & Cancellations

Effective Date:10.09.2025

Returns & Exchanges

• Window: Request a return within 7 days of delivery.
• Condition: Unused, unwashed, and in original packaging with all tags.
• Non-returnable: Perishables (e.g., dates/food items), intimate apparel, customized/engraved items, opened consumables, and items marked “Final Sale”.

Damaged or Wrong Item

Report within 48 hours of delivery with order number, photos/video of the package and item. We’ll assist with replacement or refund as applicable.

Return Process

1. Email info@deenibazar.com with your order number and reason.
2. We’ll confirm eligibility and provide pickup/return instructions.
3. Once received and inspected, we’ll process exchange or refund.

Refunds

• Refunds are issued to the original payment method per gateway timelines (typically 5–10 working days after approval; bank timelines may vary).
• Shipping fees are non-refundable unless the return is due to our error.
• For Cash on Delivery (if offered), refunds may be issued via bank transfer/UPI after verification.

Order Cancellations

• Before Dispatch: You may request cancellation; a full refund will be processed.
• After Dispatch: Please initiate a return once delivered (standard return rules apply).
• We may cancel orders for reasons like out-of-stock, address issues, or suspected fraud. Any charged amount will be refunded.

How to Reach Us

Email: deenibazar2025@gmail.com, info@deenibazar.com
Address: Green City, Deoband, Saharanpur, Uttar Pradesh, 247554, India